Dave, writing as barrd, published this on 7 March 2023. He had years of passwords in LastPass. He stayed through the first security disclosure. He left after the update LastPass posted in March 2023, which he calls misconduct.
He links LastPass’s December 2022 notice and the March 2023 update. Both URLs returned 403 when I requested them, so this post stays with what barrd wrote, plus the 1Password pages that still describe the import and the credit.
If you are on the same route, start with the LastPass → 1Password playbook. The guide he tells you to read first is 1Password’s desktop import.
Why he left
He thought LastPass would fix the incident after the first disclosure. A Wired post and other warnings were not enough. The March 2023 update was.
He does not count vault items, and he does not describe a failed export. The fear he names is the size of the vault, not a broken CSV.
The import he points at
He calls the move relatively painless. LastPass details, including secured documents, go into a 1Password account you create first. He does not paste the clicks.
The current import article, dated 17 August 2026, is more specific. You install the desktop app, then choose File, Import, LastPass, and sign in to LastPass from that window. Private folders become tags. Items shared with you come across. Password history comes across for shared items, and stays behind for private ones. Passkeys do not import. A file or one-time password attached to an item comes with that item. Codes that live only in LastPass Authenticator do not.
That list is the current importer. Barrd’s post does not walk those exceptions. Treat them as the product’s rules, and check the article again if you import later.
The credit, and the bot URL
The second job was money. He did not want to pay LastPass and 1Password for the same stretch of time.
1Password had a helper he calls the Concierge, at 1password.drift.click/switch. You contact a person, they arrange a voucher against the new licence, and you send a document. In LastPass he went to Dashboard, Account Settings, Account Information, Payment History, opened Latest Payments, and downloaded the current receipt. He held that PDF until a representative asked for it.
That Concierge URL returned 404 when I requested it. The import article still links a switch page with the line “We’ll help cover the cost.” The conditions printed there are for new Business or Enterprise annual plans, 100 or more licenses, with a competitor invoice from the last 60 days. Free months follow the unused term, capped at nine. Personal plans get a separate “email us” line, and the page does not repeat the 2023 voucher steps.
Barrd’s credit is what he did in 2023 with a PDF and a human. The public offer on the switch page is a business contract. Read the asterisks before you assume a personal licence still converts the same way.
What he says got better
He says actions feel smoother, the interface is easier, and 2FA sits closer to hand. He does not list a feature he lost, and he does not time the import. The post is a recommendation, about four minutes of reading, with screenshots of the bot and the payment history screen.
What I would copy
Download the LastPass payment PDF before you cancel anything. The credit conversation needs a document, and the bot he used is gone.
Run the desktop importer, then check tags, shared items, and passkeys against the current support article. His “painless” line does not cover passkeys.
If the vault is a personal plan, email the address on the switch page and ask what they will credit. The Business terms on that page do not describe his licence.